O2: Current problems with mobile communications – other areas are also affected


For O2 users, there are currently increasing problems when using mobile communications. Other areas of the service provider are also affected.

According to our fault reporter for O2, the mobile operator is currently experiencing some problems. Mobile phone users in particular are affected by the difficulties. However, the internet and telephone connection are also not working smoothly.

According to the reports, the disruptions occur mainly in western Germany and in the capital Berlin. There are also occasional problems elsewhere. An end to the disruption is currently not in sight.

Almost at the same time, we received reports that Aldi Talk users were struggling with similar problems. Because both services belong to the Telefónica network, this could be a major disruption in the overarching network. The Telefónica network is also used by the provider 1&1, for which we currently have no problem reports.

Current disruption map from O2

This disruption map was last updated on August 15, 2022 at 10:59 p.m. You can find a more up-to-date version in our fault reporter for O2. We will also try to help you – as far as possible – with troubleshooting.

Affected cities and regions

  • Berlin
  • Hamburg
  • Dortmund
  • Stuttgart

Most common disorders

  • Problem with watching TV (O2 TV) (3.32%)
  • Login (2.72%)
  • Cellular (24.17%)
  • Internet connection (57.40%)
  • Telephone connection (9.97%)
  • Website (2.42%)

Report fault

Fault indicator from

We continuously measure the availability of O2’s servers and services and show you any problems or disruptions. Here you will find the current error status for O2, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.

You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.

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