More and more O2 customers are suddenly receiving an SMS. It says that your phone number will be switched off. There is a scam behind this.
A text message from O2 causes uncertainty. (Source: O2 / Krakenimages.com/depositphotos.com)
- The O2 SMS in question states that your phone number will be switched off.
- A solution to the alleged problem is provided in the form of a link.
- However, you shouldn’t click on this if you value your data.
A text message from your cell phone provider is nothing unusual. A current case involving O2 customers shows that you shouldn’t always blindly trust such cell phone messages. They’re pretty confused right now because of a text message from the cell phone provider.
The message from the provider states that your phone number will be switched off on a certain date. Further use is only possible if you follow an attached link. But you should definitely not comply with this request.
Attempted fraud via SMS
The SMS is not useful information from the mobile phone provider, but rather an attempt at fraud. Cybercriminals want to get your personal data this way. If you follow the link, you will land on a fake O2 page and be asked to log in.
A very short notice from O2. (Source: Screenshot Netzwelt)
As O2 itself reports, the fraudsters can use the stolen data to order new cell phones at your expense and your name.
Recognize the fraud
The scam is not a new idea. Such texts are often sent via SMS in the name of O2. In addition to the switched off phone number, the supposed expiration of your SIM card is also popular. Only the sender number and the link are constantly changing.
Speaking of links. This is the most perfidious thing about the fraud attempt because it looks very real. O2 points out that official links from the provider always direct you to the pages o2.de or o2online.de. Shortlinks are also always sent with g.o2.de. For example g.o2.de/o2_app.
Fell into the trap? You have to do this now
If you have fallen for the convincing phishing link and provided your details, you must act immediately. This is how you can prevent data misuse.
The first thing you need to do is change all of your passwords associated with the account. The customer key figure also urgently needs to be changed. Then contact O2 customer support and inform them about the situation. We will ensure that your data can no longer be viewed on My O2 as quickly as possible.
Always remember not to trust strange numbers and especially not to click on unknown links. If you are unsure whether a message really comes from O2, you can always contact support or the O2 Community.
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