(Read more than 3,000 agents §1 and not 2,000)
PARIS, Jan 30 (Reuters) – RATP will provide more than 3,000 agents with artificial intelligence-assisted translation devices to help hundreds of thousands of visitors navigate the capital’s transport network during the 2024 Olympic Games .
The Tradivia handheld device translates between French and 16 different languages, including Mandarin, Arabic and Korean, with the text displayed on a screen and read aloud.
The service will be maintained after the Olympics which will take place from July 26 to August 11, Paris being one of the leading global destinations for international visitors.
“We will have visitors from all over the world who will come. It is important to provide them with the right information,” declared Grégoire de Lasteyrie, representative of the RATP, to the press.
“Being able to speak to them in as many languages as possible to help them find their way around Paris is extremely important,” he added.
Network officials said the device would also give them more confidence.
“It allows us to no longer have this apprehension about coming to see the traveler,” said Raphael Gassette, Paris metro employee.
“We know straight away that compared to the languages that there are [sur Tradivia]we will have clear, more precise information and we are sure that the traveler, when he leaves, he is satisfied”, he added. (Clotaire Achi report; French version Stéphanie Hamel, edited by Blandine Hénault)
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