Outages at Telekom, O2 & Co
Internet disruption in many parts of Germany
May 21, 2024, 11:52 a.m
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On Tuesday morning, nothing was working for some Internet users in Germany. Many Telekom and O2 customers were struggling with Internet outages and problems. 1&1 and Postbank were also affected.
Several Internet providers in Germany experienced intermittent technical disruptions on Tuesday morning. According to reports from users on the platform Allestörungen.de The services of Telekom, O2, 1&1 and Postbank were affected.
At Telekom and O2, domestic internet and streaming were particularly affected. 1&1 also had similar problems with the Internet. Postbank customers also reported problems with online and mobile logins as well as with online banking. There were apparently problems, especially in cities.
According to a spokesman for Telefónica (O2), the cause was a disruption at Telekom. “Due to a disruption at our technical upstream service provider Deutsche Telekom, whose infrastructure we use in part for our landline products (fiber optic, VDSL), there may currently be restrictions for some of O2 landline customers,” the Telefónica spokesman told “Focus”. Services in the provider’s mobile network were not affected.
After a good hour, most of the curves in the fault reports flattened out again. Reports of damage have now decreased significantly, especially at O2 and 1&1, according to Alletreib.de. According to the website, disruptions at Postbank and Telekom appear to be continuing. Telekom announced on the X platform in the morning that the Internet television service Magenta TV and Internet telephony were partially disrupted. We are working hard to resolve the problem.