Outages on the Orange mobile network, but what is happening?

Samir Rahmoun

June 01, 2023 at 05:54


Orange © Shutterstock

© Shutterstock

Many network problems have been identified in recent hours by Orange mobile subscribers. Emergency numbers are disrupted in several departments for Orange customers.

Spring is not really a good time for Orange mobile. The telecoms specialist, which must already deal with a loss of subscribers following the increase in its prices, is now experiencing major network problems.

Orange outage May 2023 © Downdetector

© Downdetector

Orange no longer responds

Internet on your mobile phone and unlimited phone plans are particularly pleasant. Except when your supplier is experiencing major problems. And if you’re an Orange mobile subscriber, chances are you’re having trouble either making a phone call or surfing the web (or both!).

Indeed, according to Downdetector, many problems have been reported by users in recent hours, in most major cities in the country such as Paris, Marseille, Nantes, Lyon, Rennes, Bordeaux or even Toulouse. According to the same source, telephony problems (47%) are listed first, followed by mobile internet deficiencies (29%) and lack of signal (24%).

For its part, Orange, contacted by BFM-TV, currently only recognizes call issues. ” Calls made from a mobile are disrupted on our network. For their part, internet services are functioning normally. We invite customers to repeat their calls. We are fully mobilized on the restoration of service explains the French group in response.

Orange in trouble © Shutterstock

According Tech&Co, these problems would not be new, since earlier in the day, complications had already been observed at Orange. For the moment, the supplier could not give details on the origin of the problems, and on a possible resolution. If you wish, you can directly request the Orange Cnnseil account on Twitter.

If you have difficulty calling or sending messages from the Orange network, you can contact @Orange_Conseil on Twitter to ask for help or check on this link if you are concerned.

Source : BFM-TV, Downdetector

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