The Philips Hue Play Sync box supports image optimization processes from HDR10+ to Dolby Vision. However, problems occasionally arise with the latter – you can do that.
If you color-synchronize Philips Hue lights with the content on your TV screen, there may be problems with content in Dolby Vision. Both users of the sync box and the Philips Hue provider themselves report this.
In order to get these problems under control, there are settings in the sync area of the Hue app that are intended to ensure “extended compatibility with Dolby Vision”. Netzwelt explains step by step how you can activate this option.
Philips Hue recommends a high-quality HDMI cable
While some problems with the Hue lights can be solved when using Dolby Vision by activating “extended compatibility”, according to the manufacturer it is advisable to use a high-quality HDMI cable to connect the Sync Box.
So if your HDMI cable comes from the 1-euro store or in the distant past, further problems could be solved with a modern connector between your hardware components. In addition, according to the Hue app, your device should be connected to HDMI input 2 or 4 of the sync box to feed the signal.
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