“All banking activities are now operating normally,” assured the company, affected by a “hardware failure”.
Affected in the middle of the week by technical difficulties which prevented certain customers from making transfers, the Postal Bank assured Sunday that the problem was solved “since friday afternoon“.
Since Thursday,transfers were not working on the app and online banking. It was a hardware failure that created a malfunction“Explained a spokeswoman for the bank to AFP. The defective material has meanwhile been “replaced» and transfers are again possible from «Friday afternoon“, according to the same source.
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The bank was unable to specify the number of customers affected by this technical problem. On its site, it claims 20 million customers and 3 million daily visits to its application. In response to complaints from some Internet users who continued to report transfer difficulties on Sunday morning, the Postal Bank indicated on Twitter that “all banking activities are now operating normally“.