Postbank warns: This is how a current telephone scam works







Postbank warns its customers urgently against fraudsters who call Postbank customers to get their access data for online banking. Even TANs for transfers are required.

Postbank warns its customers about fraudulent calls from alleged Postbank employees. The scammers are again using the “Call ID Spoofing” technique to display a fake number on the potential victim’s phone. In this article, we explain how “call ID spoofing” works and how you can protect yourself against it: Call ID spoofing – how to protect yourself from fraudulent calls.

Fake phone number on the display

When the scammers call, the fake number “0228 5500 5500” appears on the display of the person called. The caller uses an excuse to elicit sensitive access data for online banking or personal data or TANs from the person called. A “data comparison” often serves as such an excuse. The TAN, in turn, which you are asked to provide, can be used by the scammers to initiate a fraudulent payment together with the login data you have provided for online banking.

Postbank makes this clear: Postbank employees will under no circumstances ask you for this data! You will never receive a call from Postbank asking you to enter access data, personal data or TANs. You can see immediately from such claims that the caller is not a Postbank employee and that the call is therefore a fraudulent call.

If you get a call like this, hang up immediately and don’t give out any of your personal information!

The Postbank is hiding this

However, Postbank is hiding an important fact in its warning: how do the callers know who is a Postbank customer? Or do the fraudsters not call Postbank customers in a targeted manner, but instead try to do so using the try-and-error principle? Unfortunately, the Postbank does not say that.





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