If we understand that a network failure prevents the user from accessing an online service, this kind of major failure at Microsoft tends to prevent the console from identifying the user of all the games purchased for download. As a result, some unlucky users found themselves unable to play their catalog, even to play solo and offline. The disruptions, which began around the world on Friday evening May 6, also blocked access to Xbox Cloud Gaming and games from the Game Pass catalog, but also to streaming services like Netflix and Disney+. Also impossible to go to the store to buy a game or content.
After acknowledging the existence of problems Friday nightthe Xbox Support account indicated this Monday morning around 2 a.m. that everything is in order, although a few users still seem to be having connection issues, as can be seen in the responses. On the Xbox Live feature status page, the lights are now all green.
This kind of episode has in any event once again awakened the legitimate hatred of users in the face of a DRM system which, in the event of failure, prevents consumers from enjoying the products they have purchased. Owners of Gran Turismo 7 experienced this recently during an extended 24-hour maintenance.