Maintenance for several hours, forms that don’t work, IP address blocks… Reservations for the PSG-Rennes (Coupe de France) and PSG-Barcelona (Champions League) matches are turning sour on the Paris Saint-Germain website .
Like many PSG fans, the author of this article has been constantly updating the billeterie.psg.fr site since the start of the week. Two matches are awaited by fans of the Ile-de-France club: the semi-final of the Coupe de France between PSG and Rennes (April 3) and the quarter-final of the Champions League between PSG and FC Barcelona (April 10). ). PSG has not communicated on the opening date of ticket offices, but fans know that it could happen at any time.
Since March 18, 2024, several tens of thousands of people have been waiting patiently in the queue at the PSG ticket office, sometimes in vain. On March 19, PSG opened sales for the PSG-Rennes match… before blocking several users for no reason. Many are angry about it on Twitter, while the management of these two important meetings is very random.
Sorry, you have been blocked
To get to the PSG ticket office since Monday, you sometimes have to wait several hours.
More than 50,000 people were sometimes waiting simultaneously, when PSG had not yet opened sales. Everyone hopes to arrive at the right time and buy a ticket before stocks run out. Given the prices charged in the Coupe de France (between 2 and 10 euros per ticket) and the resale potential in the Champions League (some triple the prices), everyone knows that tickets for these two matches will go away in a few minutes . It’s better not to wait for the email to kick off, as it will surely be too late.
The problem is that the PSG website is struggling to withstand the pressure. Despite warnings from PSG to scare away resellers (a message was added on March 19 to warn that no place for Paris-Barcelona was on sale), the site continues to break down. On March 19, Numerama recorded at least three online ticketing maintenances, including one lasting at least an hour.
At 4:16 p.m. on March 19, PSG officially opened sales for PSG-Rennes. However, the people who managed to get through the line, including the author of this article, did not have time to finalize their orders. When selecting seats, the PSG website redirected us to a Cloudflare page stating “ Sorry, you have been blocked » (Sorry, you were blocked).
The host of the PSG site suspects unusual activity and blocks the Internet browser, which can no longer return to the PSG ticket office at all. In other words: the site bans fans of the club.
On Twitter, several dozen people say they have also been blocked. It is likely that this is a bug, even if the chances of getting a place are now zero for blacklisted people.
A few days before the probable opening of sales for the PSG-Barcelona match, the PSG-Rennes episode is worrying. Will it be possible to get tickets for April’s most anticipated match? Please note that the form which allows you to express your interest in the meeting does not work and returns you to a blank page.
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