Sometimes, the PSN encounters some technical problems and is down for a few hours. That’s why we tell you how to know if the PSN servers are in maintenance (down) or if the problem can be with you.
PSN maintenance, servers down or online?
It has happened before and it may still happen that the PSN is down on PS4 and PS5. This prevents players from logging into their PlayStation Network profile, enjoying their multiplayer and online games, or ending up in a voice party. You will have understood it, when the PSN is down, some or all of your console’s online features are down.
Very often, PlayStation warns its community on social networks, and this more or less quickly. Therefore, you can take a look at the official PlayStation Twitter account to see if they posted about a now or server issue. In the same idea, you can also go to Downdetector, to see if other players are experiencing the same problems as you.
However, the best way to know and follow the status of the PSN servers, in real time, is to go to the site status.playsation.com. If you see that all the lights are green, the problem is not related to the PSN. If some features display a red dot, they are currently unavailable. You will then see the following message: Some services are experiencing difficulties “.
However, the servers may be fully operational, but you may not be able to connect to PSN or may experience issues while playing. It may be coming from you. Therefore, we recommend some tips to try to remedy it.
- Check that the console is up to date : In very rare cases, it is possible that your console is simply not up to date. Check if updates are available.
- Restart the console : If, despite everything, you still cannot start a game, do not hesitate to restart your console.
- Restart your router : Finally, the last solution is to restart your internet box. For some cases, restarting the router is enough to join an online game.
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