(AOF) – Quadient, a specialist in logistics equipment and mail processing, announces that it has signed its contract for more than 12 million dollars of software services by subscription with one of the five largest health insurance groups in the world, based in the USA. This is the largest contract for its Intelligent Communications Automation solutions, as part of a two-year contract extension.
In early 2022, this historic mail solutions customer chose Quadient’s Customer Communication Management (CCM) solutions to create, manage and distribute personalized and compliant communications through its touchpoints and channels.
The recent contract extension includes a comprehensive set of professional services to successfully migrate dozens of existing systems across the organization to Quadient Inspire, as the group has decided to make Quadient’s platform its single, centralized CCM hub.
The extension of the project represents an additional income of $6 million per year on average, with a partial contribution starting in the fourth quarter of this fiscal year, ending on January 31, 2023.
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German autonomy not so simple
China has been Germany’s leading economic partner for six years. However, across the Rhine, companies are called upon to reduce their heavy dependence on the Asian giant due to a rise in geopolitical tensions with the country. In this context, the powerful VDMA points out the importance of the Chinese market and the danger that a too sudden termination of ties with China would represent. The country is, in fact, the second export market and the first investment destination for German mechanical and industrial engineering. The federation nevertheless recognizes the need to diversify the trading partners of the German economy.