Tired of constantly being approached on the phone? Please note that since March 1, 2023, the rules surrounding cold calling have become stricter. Here’s what to do instead of hanging up on the person you’re talking to.
Advertising, attractive commercial offer or proposal of any kind, Many of us have been confronted with cold calling on a regular basis. And if at the start, we manage to remain polite and friendly, the annoyance becomes felt over the course of the calls… so much so that the desire to hang up on the direct sellers finally becomes felt. Also, when we see an unknown number displayed we now develop the reflex of not picking up or sending directly to voicemail. Despite this, the annoyance remains.
Faced with the increase in these nuisance calls and complaints from citizens, the law surrounding telephone canvassing was modified on March 1, 2023. From now on, this practice is only authorized “Monday to Friday, 10 a.m. to 1 p.m. and 2 p.m. to 8 p.m. (the consumer’s time zone is taken into account). It is prohibited on Saturday, Sunday and public holidays.as indicated on the website of the Ministry of the Economy.
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Cold calling: the ultimate tip to no longer be bothered
Also, be aware that from now on, insurance distributors have several obligations to know how to “the request for the consumer’s agreement at the start of the call to continue the telephone exchange”. Enough to allow you to shorten the telephone conversation from the start. Also, they must respect “stopping the telephone exchange if the consumer indicates, during the call, that he is not interested in the commercial proposal.
Another tip, did you know that to avoid any cold calling, you can register on Bloctel, which is a government device which presents itself as “a telephone canvassing regulation service”. Completely free, this system is not permanent because you can withdraw at any time. Finally, know that you also have the right to file a complaint. “It is prohibited for the same professional or a person acting on his or her behalf to approach you or attempt to approach you by telephone more than 4 times during a period of 30 calendar days,” specifies the public service website.