Recall at Fitbit: Danger of overheating detected with fitness watch


Fitbit is recalling a fitness tracker overheating in some cases. Find out what customers who own a Fitbit Ionic need to do here.

The fitness bracelet company Fitbit is recalling almost 1.7 million Ionic smartwatches worldwide. Fitbit has received reports of injuries where the battery has overheated and posed a risk of burns, the company said on Wednesday.

According to the US consumer protection CPSC, the majority of the recall is attributable to the US market with around one million smartwatches. According to the agency, there have been 118 reports of burn injuries – including second and third degree burn injuries – from overheated batteries worldwide.

According to Fitbit, the Ionic Smartwatch has been out of production since 2020. The company, which has belonged to the US Internet giant Google since the beginning of last year, emphasized that the recall was voluntary.

Reimbursement: Those affected should do this now

Smartwatch Recall: The Ionic hasn't been manufactured by Fitbit for two years.
Smartwatch Recall: The Ionic hasn’t been manufactured by Fitbit for two years.

Photo: picture alliance / Kay Nietfeld/dpa

Users in Germany who own an affected device should stop wearing it and instead contact customer service.

Next to one Refund which you can request hereFitbit is also offering various special discounts on its in-house products for a limited time, where available.

You can read more information and the FAQs on the recall here.

The best fitness trackers in the CHIP laboratory

Our experts in the CHIP test laboratory also regularly put the latest fitness trackers through their paces. In addition to the equipment and the accuracy, we also evaluate the ergonomics and the price of the smart bracelets. You can find which models are the best, what is important when making a purchase and lots of other information and tips in our detailed purchase advice: Fitness bracelet test: The best trackers in comparison

Check out the top 5 best fitness trackers in the list below. All tested models can be found in our detailed list of the best.

You can see the test winner below:

Test winner: Fitbit Sense

  • Sense Stainless Stell, Silicone, S, L, Lunar White/Soft Gold
    Source: Offer from BestCheck.de

    Fitbit Sense

    The Fitbit Sense convinces with very good equipment, many health features and a reliable, beautiful touch display. Unfortunately, the fitness tracker does not support local mp3 files or popular music streaming services.

    approx. 222 euros

    TO THE SHOP

    (CHECK24 comparison portal Shopping GmbH)

    For price comparison



Source link -61