It’s official, the Salto platform will close its doors next month.
In the meantime, the group wanted to play the card of transparency with regard to the future of personal data and reimbursements.
The end of Salto set for March 27
At the end of last week, the closure of Salto was announced. The TF1, France Télévisions and M6 groups then formalized the shutdown and dissolution of the platform, launched on October 20, 2020. If Salto experienced some upheavals, especially during the broadcast of Friends: The Reunionshe never really managed to convince.
Also, we learn today that as of March 27, Salto will cease its activities definitively. It will therefore no longer be possible to connect to the platform from this date. But what about personal data and refunds?
Management of personal data and refunds
With regard to personal data, Salto will continue to process personal data until April 27, 2023. On this date, the service will technically delete all account data, detailed behavioral data, aggregated behavioral data, data survey techniques and data.
In accordance with regulatory obligations, only accounting data will be kept after April 27. These contain the invoices of ex-subscribers, with the email of the billed account, the contract number, the date of the invoice and the amount of the invoice. ” These data will be kept for 10 years from the date of establishment of the invoice. “says Salto.
Regarding refunds, Salto confirms that if your subscription is still active on March 27, it will be automatically terminated. Customers will be automatically reimbursed in proportion to the number of days remaining in their current month, or in the current year for the annual offer.
Subscriptions taken out by Bouygues Telecom and Amazon Prime Video are directly managed by the companies in question, and the customers concerned will be notified very soon.
Source : NextInpact
1