Samsung said Friday it is rolling out a software update “as soon as possible” to address consumer complaints about a pre-installed app that limits performance on Galaxy S22 series smartphones. The problem stems from the Game Optimizing Service (GOS) app on the phones, which automatically throttles the devices performance when it detects that a game app is running.
The South Korean tech giant says it will add an option in its game launcher app to allow users to prioritize performance through a software update. More details on how this option works should be announced later.
Samsung previously explained that the GOS app was put on devices to prevent them from overheating and draining battery too quickly while gaming, for consumer safety. Beyond limiting gaming performance, complaints have also criticized the app for affecting the performance of non-gaming apps.
Samsung has denied these allegations, saying that the GOS app only affects gaming apps. The GOS app itself is not new to the Galaxy S22 series and it was already present on previous generations of smartphones. galaxy. For these older devices, however, gamers had workarounds for the feature, but these were blocked with Samsung’s recent One UI 4.1 update, the South Korean giant argues.
Source: ZDNet.com