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An “espresso” listener travels alone and feels disadvantaged because of the surcharge.
Ever since she became a widow, an “espresso” listener likes to travel by car. But what bothers her: “I don’t understand that I pay a surcharge for a single room in the hotel, because you’re still being punished.” In addition, she has already read in the general terms and conditions of hotels that single rooms can be at the back, without a view or balcony and only have a narrow bed.
Expenditure for the room is always the same
Thomas Allemann is on the management board of the Hotellerie Suisse industry association. He points out that the provision of a room does not depend on whether one or two people occupy the room: “Heating the room, cleaning, washing the laundry… this effort is always the same.” So if two people can occupy a double room and share the cost, a single person cannot expect to just pay half. You have to accept an extra charge.
There are fewer and fewer classic single rooms
In the past, there would have been even more business travelers in hotels, who were often accommodated in single rooms provided for this purpose. However, Thomas Allemann from Hotellerie Suisse speaks of a development away from single rooms: “More and more hotels are converting to larger rooms and larger beds.”
On the one hand, because the demands of the guests have changed. Most people would also have a double bed at home, even if they live alone. And on the other hand: “Hotels are much more flexible with two-bed rooms, which they can sell to couples, but also to individuals.”
His tip: “It’s a good idea to contact the hotel before you arrive and let them know what you want.” Whether lake view, balcony or bed size – be sure to discuss such details before booking.