Customary of tariff increases automatically applied to its mobile customers, SFR (RED) is giving back the cover. Three euros in additional costs are now justified by a switch to 5G and by an increase in the data envelope included in its packages.
Since 2017 and on a regular basis, SFR RED customers who think they have subscribed to a fixed rate subscription have observed an increase of 2 to 3 euros in their monthly bill. Holders of the operator’s small packages received an email last month informing them of the arrival of 5G in their offer and the increase in their data budget. For the case of a 10 € formula including 60 GB of data in 4G/4G+, count access to 80 GB in 5G, if it is available. But the option is not free, since it has been billed 3 euros monthly for a few days.
This imposed, but legal increase, which the online operator of the red square is once again using, is not irreversible: if you consume little data, if 5G does not interest you or if you want to limit your spending to the planned budget, it is possible for you to terminate it. L’opt-in is automatic, but theopt out remains possible. “Your new offer will be effective automatically and without obligation in one month, on the date of your next invoice, without action on your part”specifies the operator. “Once the change takes effect, you will have four months to refuse this offer”he adds, however pinned down by dissatisfied customers.
As indicated in the email you received, your plan is changing and offers you more GB. And in addition, your new offer is compatible with 5G. If you do not wish to benefit from it, click on the link received in your e-mail. ? https://t.co/XMldPUu0BL
— RED by SFR (@REDbySFR) April 11, 2022
It remains to be noted, for those interested in 5G, that SFR claims the availability of its network “in nearly 2,000 municipalities in France” on the 3.5 GHz and 2100 MHz frequency bands. The additional cost charged on the €10 plans (€13 with the addition of 5G) allows it, for example, to align itself with the prices of competing operators, such as B&You, which also offers 80 GB of data in 5G for €12.99. Let’s add that Orange, which still limits its Sosh subscriptions to 4G, confirmed during the presentation of its latest Livebox the forthcoming inclusion of 5G in its offers. Enough to rekindle the price battle on the market for non-binding formulas.