soon the end of the compensation paid to passengers in the event of flight delays?

Airlines are required to compensate passengers for a three-hour delay or canceled flight. But that could be questioned. The Czech Presidency of the EU could relaunch discussions on the subject.

The compensation received by passengers during a flight late by more than three hours or a cancellation could be called into question. In any case, this is what the airlines are asking for.

Currently, 250, 400 or 600 euros can be recovered by travelers, depending on the distance. An amount that companies consider abnormal: If you pay 50 euros for the ticket and you get 300 euros back, it’s not normal, argued Thomas Reynaert, director general of the lobby Airlines for Europe (A4E) to the American media Politico.

Plane ticket: 5 years to claim compensation in case of delay or cancellation

Of course, the position of consumer associations is the opposite, as confirmed by Steven Berger, lawyer for the BEUC consumer group: If you go from Lithuania to Portugal for 30 euros and you are stuck for two days between two flights , is it fair to only receive a compensation of a few euros?

Very few users aware

Until now, a dispute between the United Kingdom and Spain over Gibraltar has blocked discussions, but the new Czech European Presidency could put the subject back on the table with compensation in stages, depending on the cost of the ticket, contrary to what exists. currently.

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But few people are aware that they can have compensation in case of delay or cancellation: 80% of European passengers (77% of French) ignore itaccording to a survey by AirHelp in February 2022. Consumer defense associations are therefore calling for this compensation to be automatic.

source site-96