(Boursier.com) — SPIE ICS, a French digital services company, subsidiary of SPIE, independent European leader in multi-technical services in the fields of energy and communications, is supporting the American Hospital of Paris in the implementation new digital uses for caregivers, patients and cross-functional functions.
The basis of this transformation is based on advice, integration, maintenance and outsourcing of new digital infrastructures. The American Hospital of Paris is thus improving the resilience and scalability of its information systems, while protecting its data. Winning these various contracts demonstrates the ability of SPIE ICS teams to offer innovative and secure solutions for a healthcare establishment.
A non-profit organization recognized as being of public utility, the American Hospital of Paris is a multidisciplinary health establishment accredited by both the American Joint Commission and the French High Authority of Health. The American Hospital of Paris places quality of service at the heart of its practices and emphasizes confidentiality and availability of data in the care of its patients. Information systems play an essential role in the challenges posed by these two issues.
Better infrastructure resilience
The American Hospital of Paris wanted to overhaul its storage and virtualization infrastructure to gain volume and redundancy. The SPIE ICS teams recommended a solution based on HPE and Pure Storage technologies, which makes it possible to strengthen the security and resilience of the systems, while facilitating their administration.
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In addition to these two technologies, SPIE ICS has combined a new device to protect the hospital from ransomware. This complete solution convinced the hospital’s IT department, who appreciated the overall expertise on data center infrastructure provided by SPIE ICS.
After this first integration, the hospital again contacted the SPIE ICS teams in order to strengthen the security around their data. SPIE ICS intervened to protect the backup of IT environments (production and Microsoft 365) by deploying the Rubrik solution.
Evolution of the outsourcing of the hospital’s 1,400 user stations
SPIE ICS was also selected for the outsourcing of the American Hospital of Paris. The response, designed entirely to measure, is based on a global solution with a “Service Desk” and a local service, a “Knowledge Management” service and governance oriented towards the satisfaction of patients and healthcare personnel. Since June 2023, a dedicated team of 9 technicians from SPIE ICS has been operating within the American Hospital of Paris and implementing new tools and processes to accelerate digital transformation.
SPIE ICS continues to support the American Hospital of Paris with a 140-day remediation mission, beginning at the end of 2023, in order to apply the governance recommendations resulting from a previous cybersecurity audit.
“We are happy to support the American Hospital of Paris in its constant search for excellence. Our collaboration, from the consulting phase to outsourcing, allows our respective teams to quickly implement innovative solutions for the benefit of patients and staff at the American Hospital of Paris?” declares Yann Chalhoub, director of the Data Services & Solutions activities department of SPIE ICS.
“Our hospital is delighted with the partnership with SPIE ICS, covering essential areas such as outsourcing, the implementation of robust solutions, cyber-resilience and daily support, particularly in terms of cybersecurity and database management. knowledge. Operational excellence is a priority for the American Hospital of Paris and the deployment of innovative digital solutions is of course part of it. This collaboration with SPIE ICS will allow us to improve the comfort of our users and the satisfaction of our patients”, specifies Adrien Bournat, Chief Technology Officer of the American Hospital of Paris.