Stability of Core i9-13900K/14900K: Intel speaks out and blames motherboard manufacturers


Nerces

Hardware and Gaming Specialist

April 27, 2024 at 4:34 p.m.

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Stability problems... very easy to avoid?  © Nerces for Clubic

Stability problems… very easy to avoid? © Nerces for Clubic

Between problems of motherboards and problems of processorsIntel has made a decision and should soon clarify the substance of its thinking.

After several weeks of “storm”, the Intel company came out of its deafening silence to discuss the case of its Core i9-13900K and 14900K processors, which seem to be encountering problems.

This speech does not at all resemble a mea culpaIntel having decided to be offensive and place the blame on the motherboard manufacturers, who indeed seem to be to blame.

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Crashes linked to bad settings?

For a while now, we have been hearing about unexpected crashes of configurations designed around the most powerful Intel processors, the Core i9-13900K and 14900K, from 13e and 14 generations.

Latest ASUS Z790 BIOS © ASUS

Latest ASUS Z790 BIOS © ASUS

At Clubic, we have barely reported on these “events”, especially since motherboard manufacturers decided to intervene to respond to the criticism. Thus, it was first ASUS which announced the deployment of a BIOS intended to integrate an Intel Baseline profile intended to configure the PC with the official Intel specifications. A few days later, Gigabyte followed suit with its competitor.

The new BIOS implemented by Gigabyte © Nerces for ClubicThe new BIOS implemented by Gigabyte © Nerces for Clubic

The new BIOS implemented by Gigabyte © Nerces for Clubic

Official specifications from Intel. » Here we get to the root of the problem and the difficulties we have at Clubic in validating the concerns encountered by certain users. We always have the habit of setting, for our tests, but also in our personal use, the BIOS to Intel specifications. What motherboard manufacturers don’t do.

Intel Baseline Profile: an option to activate in the BIOS © GigabyteIntel Baseline Profile: an option to activate in the BIOS © Gigabyte

Intel Baseline Profile: an option to activate in the BIOS © Gigabyte

Particularly on their most ambitious boards and when the beefiest CPUs are identified, most manufacturers push (by default, usage is not the issue) processor power options beyond Intel’s specifications. , at the risk of causing crashes during the heaviest loads.

Intel dots the “i’s”

In fact, by sticking to the official specifications, we never encountered the slightest problem, and by avoiding getting involved in the “fight”, Intel remained silent. The American company has just published a first press release and promises to return to the issue more fully in May.

Less performance, but more stability © GigabyteLess performance, but more stability © Gigabyte

Less performance, but more stability © Gigabyte

Intel® has observed that this issue may be related to out of specification operating conditions resulting in sustained high voltage and frequency during periods of elevated heat.

Analysis of affected processors shows some parts experience shifts in minimum operating voltages which may be related to operation outside of Intel® specified operating conditions.

  • While the root cause has not yet been identified, Intel® has observed the majority of reports of this issue are from users with unlocked/overclock capable motherboards.
  • Intel® has observed 600/700 Series chipset boards often set BIOS defaults to disable thermal and power delivery safeguards designed to limit processor exposure to sustained periods of high voltage and frequency, for example:

– Disabling Current Excursion Protection (CEP)
– Enabling the IccMax Unlimited bit
– Disabling Thermal Velocity Boost (TVB) and/or Enhanced Thermal Velocity Boost (eTVB)
– Additional settings which may increase the risk of system instability:
– Disabling C-states
– Using Windows Ultimate Performance mode
– Increasing PL1 and PL2 beyond Intel® recommended limits

Intel® requests system and motherboard manufacturers to provide end users with a default BIOS profile that matches Intel® recommended settings.

  • Intel® strongly recommends customer’s default BIOS settings should ensure operation within Intel’s recommended settings.
  • In addition, Intel® strongly recommends motherboard manufacturers to implement warnings for end users alerting them to any unlocked or overclocking feature usage.

Intel® is continuing to actively investigate this issue to determine the root cause and will provide additional updates as relevant information becomes available.

Intel® will be publishing a public statement regarding issue status and Intel® recommended BIOS setting recommendations targeted for May 2024.

Through this press release, Intel lists the main settings that should be applied to its processors. Recommendations that the brand makes to us in each of the tests and which must be implemented so as not to “go off the mark”… which is something motherboard manufacturers do not do.

An appointment is therefore made in May for something more complete. Perhaps Intel is planning to release some sort of CPU configuration guide? That wouldn’t necessarily be a bad idea.

Source : Igor’s Lab

Nerces

Nerces

Hardware and Gaming Specialist

Hardware and Gaming Specialist

Having fallen into video games at a time when it took a great imagination to see here a football match, there a tank fight in these few bars represented on the screen, I followed all the events...

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Having fallen into video games at a time when it took a great imagination to see here a football match, there a tank fight in these few bars represented on the screen, I have followed all the developments for forty years. Loyal to the PC, but a fan of all genres, I only have trouble with JRPGs. Otherwise, from the driest turn-based strategy to the most spectacular FPS, including sports simulations or musical games, I can do it all... with a preference for management and games combining several styles. My video game pantheon would consist of three series: Elite, Civilization and Max Payne.

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