Steam: The gaming community is struggling with problems


The Steam gaming platform is struggling with a disruption. The users report this to our fault indicator. You can find out everything you need to know about the situation here.

The Steam gaming platform is currently unavailable to many gamers. More and more users report this to our fault indicator. Accordingly, the shop is currently not working without further ado. Others also report problems with downloads and login.

The reports reach us from all over Germany. However, the metropolitan areas of Berlin, Munich and Hamburg are particularly badly affected. But the Ruhr area is also marked in deep red on our fault map.

We are also currently seeing the error code E502 L3. But reloading the page has already helped – but only briefly. In all likelihood, the problem is already being worked on in the background. As soon as there is something new to report about the current situation, you will find out here.

Current outage map from Steam

This disruption map was last updated on March 04, 2023 at 16:51. You can find a more recent version in our bug reporter for Steam. We will also try to help you – as far as possible – with troubleshooting.

Affected cities and regions

  • Munich
  • Stuttgart
  • Moenchengladbach
  • Frankfurt am Main

Most common disorders

  • Downloads (20%)
  • Login (55.56%)
  • Media Playback (0%)
  • Shop (13.33%)
  • Game (4.44%)
  • Website (6.67%)

Report fault

Fault indicator from

We continuously measure the availability of Steam’s servers and services and show you any problems or disruptions. Here you will find the current error status for Steam, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.

You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.

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