Tag: customer
FAI: SFR still last in customer satisfaction
Corentin Béchade April 25, 2024 at 7:31 a.m. 2 SFR cannot get its head above water © Tobias Arhelger / Shutterstock.com In the midst of a storm due to discouraging…
Orange: Orange faced with a reduction in its fixed broadband customer base in France
(Reuters) – Telecommunications operator Orange reported on Wednesday a drop in the number of subscribers to its fixed broadband network in France in the first quarter, which penalized its stock…
If you are a Floa Bank customer, watch out for these fake phishing emails!
Notice to customers of Floa Bank, the online bank of the Casino group, fraudulent emails are currently circulating on the web. This phishing campaign aims to recover your banking information.…
Intersport, hacked and victim of ransomware: thousands of customer data have been stolen
Alexandre Boero Clubic news manager April 4, 2024 at 10:47 a.m. 0 The Intersport logo, on the equipment manufacturer’s website © Alexandre Boero / Clubic [Article mis à jour le…
E-commerce: Chinese Temu withdraws offer after controversy over use of customer data
The logo of the Temu application, February 23, 2023 in Washington (AFP/Archives/Stefani Reynolds) The Chinese e-commerce site Temu has withdrawn a promotional campaign in France and the United Kingdom after…
B&You customer? This exclusive fiber package is for you
The French operator is once again pampering its B&You subscribers by offering them a 1 Gb/s fiber package at a reduced price. The perfect opportunity to reduce your monthly expenses…
From fishmonger saleswoman to customer service manager, thanks to the Tremplin fixed-term contract
For twenty years, Isabelle Lecureur, 55, worked as a caregiver. But chronic back pain forced her to consider a career change. When she learned that employees with disabilities could train…
Heaps of customer complaints – sleepless nights because of Emma mattresses – cash register crash espresso
Contents Emma still keeps customers awake. The complaints are piling up. But the company continues to advertise aggressively. The company Emma Sleep GmbH sells mattresses, beds, toppers and pillows –…
Customer relations and telco infrastructure: how Orange wants to put AI to work
Orange could not stay away from the artificial intelligence revolution. Through its business division, Orange Business, the telecom operator advises its customers on new use cases enabled by new machine…
Generative AI to improve the customer experience
Today, almost everyone has heard of generative AI. At the heart of discussions in companies, between colleagues, or even with your friends, generative AI can be used to improve the…
LDLC: victim of a customer data leak – 03/04/2024 at 09:46
(AOF) – LDLC has indicated that it is the victim of a customer data leak, relating to the scope of customers of the group’s physical stores. “Web customers are not…
The importance of leveraging customer data
Knowing your customers: that’s the crux of the matter! However, a study by the company Braze reports that only 30% of companies have a global customer data tracking platform and…