Telekom down: Customers are increasingly reporting internet problems


TELECOMM

There appear to be outages at Telekom on Thursday afternoon. Customers primarily report problems with their internet connection to us. This is the current status of the disruption.

Telekom seems to be experiencing increasing internet problems at the moment. (Source: Color / depositphotos.com)

On Thursday afternoon, February 29th, Internet outages increased at Telekom. Customers report to us via our fault detector that their connection to the telephone is currently impaired.

So far we don’t know the exact reason for the Telekom disruption. As soon as there is news, we will keep you up to date here. In the meantime, it is worth taking a look at our troubleshooting checklist in the event of an internet outage and looking for a solution to the connection problems. Telekom also refers you to the number 08003301000, where you can get information free of charge and around the clock.

Current fault map from Telekom

This outage map was last updated on March 17, 2024 at 2:49 p.m. You can find a more current version in our fault reporter for Telekom. We will also try to help you – as far as possible – to resolve the problem.

Telecom fault map

Cities and regions affected

  • Berlin
  • Frankfurt am Main
  • Dusseldorf
  • Hamburg

Most common disorders

  • Other problems (1.87%)
  • Internet connection problems (73.93%)
  • Problems Magenta SmartHome (6.49%)
  • Login (0.99%)
  • Problems with the apps (0.99%)
  • Website (1.10%)
  • Mobile network problems (1.98%)
  • Telephone connection problems (5.83%)
  • Problems on Android (0.44%)
  • Problems on iOS (0.66%)
  • Connection problems (5.72%)

Report fault

Fault detector from netzwelt.de

We continually measure the availability of Telekom’s servers and services and show you any problems or disruptions. Here you can find the current fault status for Telekom, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.

You can always see current disruptions and problems in our fault reporter. There we list the most important internet providers, network providers, online games and streaming services for you. You can also use our speed test to check whether there is a problem with your own line.

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