Teleperformance: its 2023 organic growth objective adjusted to the bottom of the range


(AOF) – Teleperformance generated revenue of 1.99 billion euros during the third quarter, up 4% on a like-for-like basis excluding Covid contracts, “reflecting a high basis of comparison and a sequential slowdown in activities”. The call center manager has lowered its annual revenue growth target for the third time this year, now expecting growth of “around 6%” in revenue at constant scope compared to a previous forecast of between 6 and 8%.

“The environment remains challenging with many US companies tightening their budgets and changing consumer behavior following the Covid lockdown,” Daniel Julien, chief executive, said in a statement.

Initially, the group had expected growth of around 10%, before revising its forecasts downward for the first and second quarters of the year.

The company is still targeting an Ebita margin of around 16% this year

The group has also finalized the acquisition of Majorel, indicating that it is ahead of the initial schedule.

Teleperformance still expects a return to shareholders of around 600 million euros in 2023, including the payment of dividends for 227 million euros and share buybacks for more than 300 million euros.

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