According to a decree published this Friday in the Official Journal, it will be authorized from Monday to Friday, only from 10 a.m. to 1 p.m. and from 2 p.m. to 8 p.m.
Commercial canvassing by telephone will be prohibited on weekends and public holidays, and its hours supervised from Monday to Friday, from March 1, 2023, according to a decree published Friday in the Official Journal. “Telephone canvassing of consumers is authorized from Monday to Friday, from 10:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 8:00 p.m. It is, however, prohibited on Saturdays, Sundays and public holidays.“, defines this decree. This framework will applyboth to people not registered on the Bloctel list“, which allows you to register your number free of charge to oppose telephone canvassing, “only to those registered but requested as part of a current contract“.
On the other hand, this framework will not applyif the consumer has given his express and prior consent to be called, the professional must justify this“. A person cannot be solicited “by telephone for commercial prospecting purposes more than four times a month by the same professional or by a person acting on his behalf“, it is specified.
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Finally, “when the consumer refuses this canvassing during the conversation, the professional refrains from contacting him or attempting to contact him before the expiry of a period of sixty calendar days from this refusal“. Violation of these rules may be sanctioned with an administrative fine of 75,000 euros for a natural person and 375,000 euros for a legal person.
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