Günter Fürst is in conflict with the residential property developer GSWB in Salzburg. The bone of contention: a new fan in his bathroom.
At first everything seemed normal. For a long time, Günter Fürst didn’t notice anything. “It happened quite slowly,” sighs the 59-year-old. He lives in an apartment owned by GSWB, the largest non-profit property developer in Salzburg. Almost four years ago, Gswb had the fan in the bathroom of his apartment in Salzburg’s old town replaced. “The device was much smaller than the previous one. But I didn’t think anything of it at first,” he says. However, according to him, the fan doesn’t really work and black mold is now forming in the bathroom. “I can’t keep up with the cleaning. The mold is dangerous, I have lung disease,” Fürst is beside himself. He turned to the Gswb – completely in vain. According to his own statements, he no longer receives any answers to emails and cannot reach anyone by phone. “Nowadays you just hang up as soon as you hear my name.” He recently received a text message from GSWB. This confirms that a company has been commissioned to carry out the repair. “The whole thing is dated July 2023 and is therefore ancient. An impudence,” rages Fürst. When asked, the GSWB itself emphasized: “Mold is always a problem, but it cannot be solved with a fan.” In addition, Mr. Fürst must have already received a “ticket” for his complaint. The majority of these tickets would be resolved within five days. Only major damage would take longer.
source site-12