The Covid-19 accelerates the transformation of French pharmacies


RÉCIT – Organization, digital… The mobilization of pharmacies on tests and vaccination has precipitated their transformation towards a service model.

Never have pharmacists been so much on the front line. 63 million antigen tests performed in 2021, 11 million vaccinations against Covid, 4 million against influenza. “Last year, we achieved 15% additional activity (in number of acts) at constant headcount, notes Philippe Besset, president of the Federation of dispensing pharmacies (FSPF). The pharmacy occupied a central place in the healthcare system. ”

A frenzy that led to long queues in front of the pharmacies. Last week, one in eight French people was tested in a pharmacy in France. Not to mention the rush for self-tests. “We had to quickly find five suppliers to ensure our supply, says Pascal Fontaine, commercial director of Pharmacies Lafayette (250 pharmacies). Last week, our pharmacies sold 100,000! Today, I have just sourced 200,000. “

No more teleconsultation

On an unprecedented scale, the health crisis has forced the 21,000 pharmacies …

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