In recent times, several Galaxy Note 20 Ultra users have reported a big problem with the screen of their smartphone. The latter began to display green and purple lines all the way up. A Twitter member reports that Samsung has agreed to replace the screen for free, even though its warranty has expired.
If the Galaxy Note range seems to have completely disappeared, despite some rumors here and there of its imminent return, many users still keep their smartphone to this day. Unfortunately for them, a size problem hits the latest models today. By installing the June 2023 security update, some smartphones began to display green and purple lines crossing the screen from side to side.
Worse still, the problem seems to come from a hardware problem, since the Galaxy Note 20 is not the only one to suffer from this bug. Indeed, several other smartphones equipped with an OLED screen manufactured by Samsung are also impacted since the last update. However, the Korean manufacturer has not yet officially confirmed the origin of the problem. This does not prevent him from admitting unofficially that the concern comes from his side.
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Samsung repairs smartphones affected by a big screen bug for free
On Twitter, user @CoconutShawarma shared good news for anyone in the same situation. It indicates that after contacting Samsung, the manufacturer agreed to replace the screen, and even the battery, at no cost on its part. However, he makes it clear that the warranty for his smartphone has already expired. Obviously, Samsung therefore prefers to avoid a controversy being created around this screen concern.
A news that has something to reassure users, especially those with a Galaxy Note 20, known to be particularly difficult to repair. If this is your case, and the screen problem manifests itself on your smartphone, we advise you to contact Samsung to obtain a free replacement. Let’s hope that its policy in place in India is valid in the rest of the world, until a definitive solution is found.