A problem ? A consulting firm! This is, in essence, the conclusion reached, in their report published Thursday, March 17, by the senators who are members of the commission of inquiry into the use of private consulting firms by administrations, rather than their internal human resources. In 2021 alone, Capgemini, Ernst & Young, Boston Consulting Group and Deloitte will have invoiced 1 billion euros to the State, three times more than in 2018. Is the result there? Not with the overhaul of the calculation of the housing allowance (around 15 billion euros paid to 6.5 million households).
This site, called “contemporaneization”, is nevertheless crucial because it prefigures the reform of the calculation of other social aid received, they, by 20 million households. This was confirmed by presidential candidate Emmanuel Macron when he presented his program on Thursday: “For the most precarious, I would like us to be able to set up solidarity at the source, he developed. The active solidarity income, housing allowances, family allowances, these very segmented schemes (…) we will simplify them (…) such as the deduction of tax at source and the fact of making housing aid contemporary with income, a major reform of the quinquennium “ which ends.
Entering into force in 2021, the new method of calculating housing allowances was, in fact, supposed to become faster, adjust to the latest income “in real time” and draw data on the income of beneficiaries from the source, as well as exempt from quarterly declarations. It should, moreover, make it possible to save more than one billion euros per year in the state budget. These objectives have certainly been achieved, but with pain and to the detriment of the beneficiaries because, despite the 3.88 million euros in fees paid to the consulting firm McKinsey to manage the project, the operation rather caused a computer crash whose the consequences still poison the lives of recipients and the work of agents of the family allowance funds (CAF) throughout France.
“Times and Delays”
The senators redo the chronology of the incidents. The first difficulties, in particular IT, appeared at the end of 2018 and the consulting firm McKinsey was commissioned for the first time to “a first audit on securing the governance of the project”, invoiced 463,620 euros. He reveals “a major technical defect in the IT solution of the National Family Allowance Fund [CNAF]». In December 2019, the CNAF deplores “a major technical incident, requiring monitoring of the project up to the level of the Minister of Housing”. McKinsey is called back for a diagnosis and “schedule assessment”, that he charges 1.101 million euros. A new mission on securing the deployment of the reform is requested in April 2020, invoiced 2.316 million euros.
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