Hive, the division Automation of British Gas, announced that some devices have been cut and that others will no longer be functional from next month.
The firm plans to phase out all of its connected security devices by 2025.
End of Nano 1 upgrade forces users to upgrade
Users of connected security devices from the Hive brand, which belongs to British Gas, had the unpleasant surprise to discover on July 31 that the Hub Nano 1, which allows control of all home automation devices, as well as the camera of Hive monitoring, would stop working on August 1st.
A brutal decision, which obviously angered users, who were also invited to switch to the Hub Nano 2, with a 50% promotion. Thus, since the beginning of the month, these devices are useless and can only be brought back to the local recycling center.
In its FAQ, Hive clarifies that if users do not upgrade to Hub Nano 2, they will no longer be able to control any of their devices except for the connected heater. as is the case with a standard wireless thermostat “. The last nail in the coffin of these devices, the Hive Leak Sensor, which detects leaks, will stop working as of September 1, 2023. Remember, however, that the Hub Nano 2 dates from 2016 and that we are talking about stopping a dated product.
Gradual shutdowns for short-term disengagement
British Gas announced in 2022 its intention to leave the home automation market and therefore to end its Hive brand in its current form. Some of the newer devices will continue to work until 2025, but by then they will gradually become inoperable.
The Hub 360’s detection function was shut down last December, and anything HomeShield, Wifi Boiler IQ or Hive View will stop working on August 1, 2025. Some users obviously didn’t understand what Hive meant by shutdown , and the brand has therefore clarified things in comments reported by T3.
” [L’appareil concerné] will no longer connect to Hive servers and therefore stop talking to your other Hive devices. You will not be able to control any of your devices through the app. »
By 2025, Hive will become a company specializing in the design and installation of sustainable devices such as charging stations for electric vehicles or heat pumps. The firm says it has big plans for “ make homes more energy efficient and cheaper to operate “. The idea is therefore to switch to technologies tending towards carbon neutrality.
Source : T3.com