Many O2 customers are currently receiving a strange text message. It says that your SIM card will be switched off. This is what lies behind the attempted fraud.
O2 fraud via SMS. (Source: O2/voronaman/depositphotos.com)
- An O2 SMS says that your SIM card will be switched off.
- A link supposedly provides the solution to the problem.
- Under no circumstances should you click on it, otherwise you risk data theft.
It happens every now and then that your mobile phone provider contacts you via SMS. For example, to send you information about your contract. But be careful, just because the SMS supposedly comes from your provider, you shouldn’t trust it blindly. O2 customers in particular are currently having to experience first-hand what can happen otherwise.
According to the message from the provider, your SIM card expires today. For further use, only reactivation is necessary. An attached link supposedly leads you to the corresponding process. However, you should better not comply with the request.
SMS as a scam
The SMS is not a helpful hint from the mobile phone provider, but rather an attempt at fraud. This is how cybercriminals want to get your personal data. If you follow the link, you will first be led through a captcha process and then end up on a fake O2 page. There you will be asked to log in.
This short message carries a danger. (Source: Screenshot / Netzwelt)
If you do this, the senders of the SMS will have access to your data. The O2 service warns against such scams. The fraudsters are able to use the stolen information to order new cell phones, for example, at your expense and in your name.
Recognize the stitch in good time
The attempted fraud is not a new idea. Such texts are often sent via SMS in the name of O2. In addition to the expiration of your SIM card, the supposed closure of your phone number is also popular. Only the sender number and the link are constantly changing.
The links used in these scams are particularly perfidious because they look very real. O2 points out that official links from the provider always direct you to the pages o2.de or o2online.de. Shortlinks are also always sent with g.o2.de. For example g.o2.de/o2_app.
Fell for it? This is what needs to be done now
If you have fallen for the scammers and clicked on the convincing phishing link and provided your details, you must act immediately. This is the only way you can prevent data misuse.
We recommend that you first change all of your passwords that are associated with the O2 account. The customer key figure also urgently needs to be changed. To do this, contact O2 customer support and inform them about the situation. The employees will ensure as quickly as possible that your data can no longer be viewed on My O2.
Always remember not to trust strange numbers and especially not to click on unknown links. If you are unsure whether a message really comes from O2, you can always contact support or the O2 Community.
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