A certain number of Bouygues Telecom customers received a rather unpleasant email recently. An email announcing an increase in the price of their Bbox internet subscription.
There have been changes at Bouygues Telecom in recent months. And many customers could say, less well, in view of the various announcements of price increases made by the telecommunications giant. At the start of the school year, the group announced an increase in the prices of some of its mobile and internet subscriptions. Rebelotte in recent days, with a new price increase which has just been communicated.
2 euros more on the Bbox subscription
There are some emails that don’t please you. This is what Bouygues Telecom subscribers must have said who have just received an email announcing a price increase for their Bbox, Fiber or ADSL subscription. And those who are the unfortunate recipients of this missive will have to pay 2 euros more per month very quickly.
Cablereview thus reports a Bouygues Telecom customer who until then paid 30.98 euros per month for her subscription, and who will see her monthly bill increase to 32.98 euros from the beginning of June. Other people on X have reported the same change, some even indicating immediately leaving the operator to join the competition.
Bouygues Telecom highlights the performance of its network
A movement permitted by the Consumer Code. Because if on the one hand operators have the right to make changes to the contracts signed with customers, subject to warning them at least one month in advance, they for their part have the possibility of leaving the operator within four months following this change, without any commitment penalty.
Bouygues Telecom knows that it will raise eyebrows with this decision. But the giant justifies it by its place “ number 1 operator for home Internet connection. And for the 5th time in a row, we have been named No. 1 WiFi operator. » The company is referring here to the 2023 nPerf barometer for fixed internet connections, which offers the gold medal for Bouygues Telecom. And it is to keep this place that the operator should “ pursue [ses] investments in very high-speed internet, by deploying [son] fiber optic network throughout France, in the context of rising prices which are weighing on [ses] operating costs. » Will customers be convinced?
Source : Cablereview
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