UberEats delivery workers’ strike: what is dynamic pricing, accused of lowering their salaries?


Deliverers from all delivery platforms are expected to strike this weekend. This movement follows the change in pricing by UberEats, which chose a new method of calculating the price of races which would severely penalize certain delivery people.

If you want to order a dish on a platform like Deliveroo or UberEats this weekend of December 2 and 3, 2023, you may not be able to receive your meal anytime soon: bicycle delivery workers are on strike this weekend. end. Several unions, including GCT, Union-Indépendants and Sud have called for a strike, and rallies and demonstrations are also expected in several cities across the country.

This call for a strike follows a new salary scale, put in place by UberEats, which would penalize delivery workers and lower their salaries. Called “ dynamic pricing » by the company, this new grid would have generated “ a loss of remuneration of around 10% to 40% compared to the previous price scale », according to the Union-Indépendants union.

UberEats delivery person // Source: Shopblocks
UberEats delivery person // Source: Shopblocks

Why are delivery people striking because of dynamic pricing?

Concretely, this new pricing is based on different criteria to calculate the price of a trip – and therefore, the salary that the delivery people will receive. Previously, ” pricing was based on a kilometer package (distance between the restaurant and the delivery point) and a pick-up package », Indicates the FNAE, the national federation of auto-entrepreneurs and micro-entrepreneurs.

From now on, ” the new pricing now includes all travel times between the place where the delivery person is located when he accepts the trip and the place of delivery to the customer and the waiting times at the restaurant and at the delivery point. ” So, ” the same order (same restaurant, same customer), will not be paid in the same way depending on whether the delivery person is in front of the restaurant or 1 km away, and depending on the time of day (waiting time at the restaurant). »

In fact, assures UberEats, the new pricing should not disrupt the salaries of delivery people that much. “ Although this change may cause certain races to vary upwards or downwards, it is not intended to reduce the average remuneration per race. », Explained the platform to AFP. Thus, in cities where the new pricing was tested before being launched at the national level, “ the average remuneration for races (…) remained stable with an average increase in income per race of 1.4% ”, according to Uber Eats.

However, according to numerous testimonies from delivery people, this new pricing would have caused significant reductions in income. How can we explain this discrepancy between UberEats’ estimates and the feelings of delivery people? According to the FNAE, dynamic pricing mainly has an impact on “ a category of delivery people, in this case those who are used to parking near fast-food restaurants and therefore do not have the travel time to reach the place where the meal is collected “. It would therefore be these delivery people who would be disproportionately penalized.

Anne Hidalgo wants to reclassify the contracts of platform workers // Source: eggbank / unsplashAnne Hidalgo wants to reclassify the contracts of platform workers // Source: eggbank / unsplash
Delivery workers explain that their salaries have fallen // Source: eggbank / unsplash

In addition to this abrupt salary change, delivery drivers and unions also regret the lack of communication from UberEats, which made the decision to change its pricing unilaterally, “ without Uber Eats having asked them for their opinion at any time », According to Fabian Tosolini, national delegate of Union-Indépendants. For the moment, only UberEats has made such a pricing change – but delivery drivers from other platforms are also called to demonstrate.

This is the first time that such a national movement has been organized at the national level in France, and it is difficult to know in advance to what extent it will be followed. However, it is easy to imagine that the strike will have a strong impact in many places: on (formerly Twitter), the CGT Livreurs published a long list of all the cities in which an operation was organized, suggesting a strong mobilization on the part of delivery men.


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