Is Vinted’s “Buyer Protection” a “Deceptive Business Practice”? This is, in any case, what the consumer association UFC-Que Choisir thinks, which launched, Tuesday, May 18, a group action against the champion of the online sale of second-hand clothing, due to ‘a commission “So-called optional” invoiced during each transaction ” and the amount of which does not appear until the time of payment ”.
“This commission is presented by Vinted as optional, but it is, in reality, compulsory”, regrets the association in a press release, because “No functionality allows you to refuse, deactivate or delete it”.
Millions of people affected
UFC-Que Choisir has announced that it has assigned the company of Lithuanian origin, which claims “More than 45 million members worldwide” and is present in thirteen markets, including France, Germany, Italy, the United Kingdom and the United States, before the Paris court.
Goal : “Sanction these illegal practices” and allow consumers to be reimbursed “Sums unduly invoiced by Vinted”. For the association, “Millions of people are affected” and “The sums generated by the undue invoicing of this commission are colossal”.
Group action allows victims of the same damage, caused by a professional, to defend themselves collectively in court, through an approved association or a union whose statutory purpose relates to defended interests, in this case the rights of consumers.