In a statement released on Wednesday, the Banque de France warns the public about a new telephone scam: the thugs pretend to be agents of the Banque de France to invite you to carry out banking operations.
Fake adviser scam, fake tax inspector scam, fraudulent SMS… As you know, scams aimed at recovering your bank details with the aim of extracting money from you are legion today. This Wednesday, June 7, the Banque de France has also communicated on a new attempt at telephone scam.
It all starts with a phone call. Online, a person posing as an agent of the Banque de France, often posing as the fraud service, notes the central bank. The latter then makes his interlocutor believe that fraudulent operations are in progress, and that the customer must log in to his personal space of the bank in order to cancel them. In doing so, the victim ultimately finds himself validating operations for the benefit of the riffraff.
The Banque de France number is displayed
If the process is particularly well done, it is because the crooks manage to display, on the screen of the contacted person’s telephone, the real Banque de France number and that they hold personal information of their victimin particular his bank details, explains the Banque de France.
How not to be fooled? The institution recalls that the Banque de France never requests the communication of bank details, personal information or the validation/cancellation of a banking transaction.
If you are nevertheless the victim of a scam, start by contacting your bank to report the fraud as soon as possible. You can then complain to www.pre-plainte-en-ligne.gouv.fr and contact INFO ESCROQUERIES on 0805805817 (free call from Monday to Friday from 9 a.m. to 6.30 p.m.) or make a report on www.internet-signalement.gouv.fr.
The Banque de France recalls that your bank must refund the amount debited. In case of disagreement, the burden of proof lies with the bank. To refuse to reimburse you, the bank must demonstrate that you have been particularly negligent in keeping your bank details.
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