Web.de is down: login causes problems for users

We are currently receiving numerous reports via our error message for Web.de that the login is not working properly. The first reports of the problems reached us on Monday morning. The exact cause of the difficulties is not known at this time.

Users are particularly affected in the south-west of Germany, but we also receive fault reports from some large cities such as Berlin, Düsseldorf and Munich.

Simultaneous disturbance with GMX

At the same time, problems arise with the GMX e-mail service, which, like Web.de, belongs to the 1&1 group. It is quite possible that the problems affect the overarching network. You may be able to log in again if you try some of our tips for a better internet connection.

If they don’t help, your problem actually has something to do with the problems at Web.de. In this case you can only wait until the problem has been fixed.

Current fault map from Web.de

This disruption map was last updated on August 11, 2022 at 10:48 am. You can find a more up-to-date version in our error reporter for Web.de. We will also try to help you – as far as possible – with troubleshooting.

Fault indicator from netzwelt.de

We continuously measure the availability of Web.de’s servers and services and show you any problems or disruptions. Here you will find the current error status for Web.de, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.

You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.