WeFix (Fnac Darty) becomes an Apple Authorized Service Center, find out what this changes for you


Alexander Boero

March 21, 2022 at 1:30 p.m.

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The subsidiary of the Fnac Darty group, WeFix, officially joins the network of Apple Authorized Service Centers in France, which will allow it to repair Apple brand products.

This is called “a big hit”. From its headquarters in Ivry-sur-Seine, the Fnac Darty group announced on Monday morning that it had joined the network of Apple Authorized Service Centers (CSAA) in France and also integrated, in its range of insurance, Apple’s repair and support service, AppleCare Services. The main beneficiary of this agreement is obviously WeFix, an express repair subsidiary for smartphones and tablets.

WeFix and Apple, a saving approval for Fnac-Darty

Thanks to this agreement, the Fnac Darty group will be able, through its 140 WeFix points of sale, to offer French people the possibility of repairing their Apple products with Apple’s know-how and spare parts, whether for iPhone, Apple Watch or iPad. ” The extensive and local network of WeFix stores will ensure unprecedented national coverage for Apple and Fnac Darty customers “, explains the sign.

This official approval from Apple for the repair will allow the WeFix teams to be, in addition to the supply of spare parts, directly trained in the know-how and use of Apple tools. Customers of the Fnac Darty group and users of Apple products will thus obtain the guarantee of a quality repair when it comes to repairing a damaged iPhone, for example. Another element: having his iPhone or iPad repaired via WeFix will allow the customer to keep his Apple warranty, even in the event of a change of parts. A detail that can be important.

All WeFix stores will become Apple authorized repair spaces in France later this year. The approach testifies, beyond a certain commercial interest, to a desire of the Fnac Darty group to contribute to the durability of the devices. The company has set itself the ambitious goal of repairing 2.5 million products per year by 2025.

Fnac and Darty join the AppleCare Services multiple services program

The general manager of the Fnac Darty group, Enrique Martinez, welcomed the agreement formalized at the start of the week, evoking his pride following the conclusion of the operation. ” Committed to more sustainable consumption, the Fnac Darty group strives to offer its customers new services to help them towards more responsible consumption. WeFix’s approval for the repair of Apple mobility products thus complements the certifications already obtained and strengthens the Group’s leading position in repair. “.

The Fnac and Darty brands will also, as we said above, integrate the AppleCare Services program into the range of mobile insurance they offer both in-store and online. The program includes Apple’s worldwide support, coverage and service, and provides additional services for all Apple products. As such, Apple experts can be contacted 24/7, and services like access to certified repairs at WeFix, product exchange through Apple, and battery failure warranty during the coverage period will be included.

This aims to simplify the process for Apple customers by allowing them to centralize the different stages of their experience within the Fnac Darty Group brands: from the purchase of Apple products to their certified repair, through the subscription of a breakage and theft insurance to better protect their iPhone, iPad and Apple Watch “, explains the company.

Source: Press release



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