MEPs will discuss very concrete measures that could simplify contract termination. Of these, three are particularly important.
Terminating a mobile plan, whether at Orange, Free, SFR or Bouygues Telecom, is no picnic. Things could change, the deputies examine this Monday, July 18, 2022 a bill whose objective is the protection of purchasing power. There are measures to facilitate the end of the contract.
Simplified end of contract
Since July 1, 2022, Germany has introduced an effective measure: a button ” termination » once you have a subscription. France is currently discussing a similar measure, it would simplify unsubscriptions, whether we are talking about magazine, gas, electricity, telephone or internet subscriptions. This measure would then apply at the beginning of 2023, in the event that it is voted only.
If you have a commitment, the bill also provides for this specific case if you wish to terminate before the deadline. This is still the case for many mobile offers or internet boxes. One of the arrangements discussed provides that ” when a consumer terminates a telephone or internet subscription contract effective for more than 12 months before expiry, the termination costs allocated to the second year up to 25% are waived. »
It was a debut LR who submitted this amendment, “breaking a contract sometimes involves paying termination fees, especially when the subscription is effective over 24 months, you must then pay the reimbursement of the remaining monthly payments on the first year to which 25% of the remaining costs must be added for the second year”. The purpose of the amendment is to remove the remaining 25% of fees for the second year only.
Finally, another amendment is only related to people registered in the over-indebtedness procedure. The latter could then terminate a telephone or internet contract at no additional cost. To benefit from it, it will nevertheless be necessary to give the concrete proof to his internet or mobile provider. “.
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