What should I do if I have not received the aid paid by CAF and Ple emploi?

The Christmas bonus was normally paid by Ple emploi on December 13 and by CAF on Thursday December 15 to more than two million households. If you haven’t received it yet, here’s how to do it.

Good news for just over two million households: the 2023 Christmas bonus has arrived! Thus, payments were made by Ple Emploi on December 13 for people receiving the specific solidarity allowance (ASS), the specific training solidarity allowance (ASS-F) or the retirement equivalent allowance (AER) . On December 15, CAF and MSA also paid the Christmas bonus to RSA beneficiaries.

Christmas bonus 2023 for RSA beneficiaries (bonus paid by CAF)
Who?CoupleSingle person
Without children228.67152.45
1 child274.41308.72
2 children320.14370.45
3 children381.13452.78
4 children442.11535.10
Per additional child+60.98+82.32

* Exceptionally, in 2023, the amounts paid to single people with children are increased by 35%. This is a boost to single-parent families.

This year, an exceptional bonus is granted to certain single-parent families who live below the poverty line. For CAF beneficiaries, the Christmas bonus was directly increased when the payment was made on December 15.

On the other hand, if you have the Christmas bonus via Ple Emploi and you are entitled to the supplement, the organization has detailed the procedure to follow, on his website. To receive the supplement, you must contact your advisor who will ask you to: complete a sworn statement, provide a CAF/MSA payment certificate as well as a copy of the family record book.

Christmas bonus 2023 from Ple Emploi: how to claim the supplement of 53,117 euros

Christmas bonus 2023, via Ple Emploi: the supplement for single-parent families
Who?Supplement amount
(in addition to the 152.45 dj verss)
1 child dependent53.36
2 children80.04
3 children96.04
4 children117.39
Per additional child+ 21.34

You haven’t received anything? Maybe that’s normal. Depending on your bank, it may take up to 8 working days before the payment is posted on your bank account, warns CAF on its website.

In addition, if you are a new recipient, don’t panic: the payment of the Christmas bonus in December concerns beneficiaries of one of the eligible social minima who opened their rights before November. For new December beneficiaries, the Christmas bonus will only be paid to them in January by CAF, MSA or even Ple emploi.

You think you are entitled to it but you have not received it? Make sure your personal information (RIB, family situation, etc.) is up to date in your personal space on the website of the organization supposed to pay you the aid. If you depend on CAF, you can try to contact them by telephone or send a message from your personal space. If you depend on Ple emploi, you can however contact your advisor by email or by telephone at 3949.

Christmas bonus 2023: the 4 payment dates for CAF, MSA and Ple emploi to remember

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