In a recent tweet, Tesla solicited feedback from his community by asking his followers, “What should Tesla improve? “. Responses were quick to pour in, ranging from legitimate complaints to humorous requests. Tesla users expressed their concerns and offered ideas to improve the driving experience of their electric vehicles.
In a recent tweet, Tesla asked his followers: “ What should Tesla improve? “. Responses were quick to pour in, ranging from legitimate complaints to humorous requests. As of this writing, Tesla’s tweet has received 15,000 replies.
What should Tesla improve?
Let us know in comments below
—Tesla (@Tesla) May 5, 2023
A few months ago, we wrote an article called “The 9 real reasons not to buy a Tesla”. The purpose of this article was not to discredit Tesla, but rather to inform potential buyers. As you will see, most of the issues raised are already known. Nevertheless, it is always useful to bring them to light and discuss them within the Tesla community. Here are some of the most common concerns raised by Tesla users.
FSD is everywhere
The request for transfer of the Full Self-Drive (FSD) option is becoming more and more pressing among Tesla vehicle owners. This feature, which promises fully autonomous driving, is very expensive and users would like to be able to transfer it from one car to another when they change cars.
In France, the FSD option costs 7,500 euros while it is not even available yet. In the United States, where the beta version is being tested, the price is $15,000. One user quipped when comparing the FSD option to a luxury jacket: “ We would like to wear it on all our Tesla cars “. Many Canadians and Europeans complain that they cannot take advantage of it.
Currently the FSD option is tied to the car itself and not to the user’s account. This means that when an owner decides to sell their Tesla and buy a new one, they must buy back the FSD option for their new vehicle. This leads to understandable frustration, given the high cost of this option.
In addition, users point out that the transfer of paid options between devices is already commonplace in other areas, especially for software and online subscriptions. They therefore believe that it would make sense for Tesla to follow this trend to improve the experience of its customers.
Spare parts, Autopark, wipers, delivery experience…
Owners of Tesla vehicles are increasingly concerned about the availability of spare parts for repairing their cars. Some have been waiting for several months for the receipt of the necessary documents.
Autopark and windshield wipers were criticized for malfunctioning. A user even declared, not without humour, that his Autopark was so capricious that he wondered if it was not his car that was trying to avoid slots. As for the windshield wipers, they seem to have a lot of misfires.
The delivery experience was also mentioned several times, especially at the end of the quarter when Tesla delivers a large number of vehicles in a short time, which creates frustrations and problems. In general, the shopping experience, from order to delivery, is often criticized by owners.
There are also complaints about the finish and build quality of cars produced at the Gigafactory in Fremont, USA. Although there have been improvements, the owners believe that there is still a long way to go to reach an optimal level of quality.
Satisfaction levels are likely to vary depending on which Gigafactory produces Tesla vehicles. In France, there are Model 3 and Y from Shanghai, Model Y from Berlin, as well as Model S and X made in the United States. It can therefore be difficult to navigate and compare customer experiences based on where their vehicle is coming from.
Tesla Vision, voice control, Roadster 2…
The voice control of Tesla vehicles is considered to be perfectible and far from what smartphone voice assistants offer. Users would like to see improvements in this area to make their car easier to use.
Tesla Vision, the system of cameras and sensors used for assisted driving, is criticized for its lack of efficiency, especially among recent buyers who do not have all the ultrasonic sensors. Owners would like to have a 360 degree view for a better driving experience.
The production of the Roadster 2 is eagerly awaited. Users are expressing their eagerness to see this electric supercar on the roads. It is a 100% electric sports car that promises 1,000 kilometers of autonomy, a 0 to 100 km/h in 1.1 seconds and a top speed of over 400 km/h. Originally scheduled for 2020, the sports car has been postponed many times.
Fans have also frequently mentioned that Elon Musk could improve himself. Indeed, the attitude of the CEO of Tesla is not always unanimous, especially since its acquisition of Twitter.
Tesla owners don’t just criticize
Tesla owners don’t just criticize, they also come up with ingenious ideas to improve their vehicles. For example, when faced with a crowd of cars waiting at Superchargersthey propose to add a digital queue to prevent the situation from becoming a remake of Star Wars electric version.
Other suggestions include allowing the vehicle’s 4G data connection to be used as a hotspot to share the connection with other devices. After all, why not take advantage of this resource to watch kitten videos while you patiently wait your turn at the Supercharger?
Finally, owners would like to see a hands-free kit system for automatic opening of the frunky (the trunk in the front). Some even wonder if Tesla might offer an option for their car to make them coffee while they load their luggage into the car. frunky. In the meantime, there are kits to transform the frunky in automatic opening.
Another interesting idea would be to allow drivers to define the desired state of charge upon arrival at their destination. The trip planner would then take this parameter into account when planning routes and load stops. So if a driver wants to arrive at their destination with an 80% charged battery, they could simply enter that information, and the trip planner would take care of the rest. This feature could be particularly useful for long journeys where drivers want to arrive at their destination with some remaining range to avoid being caught off guard in the event of an unforeseen need to move.
Faced with this feedback and suggestions from its users, Tesla has the opportunity to continue to innovate and improve the experience of its customers. It is clear that the American manufacturer listens to its community, which shows its commitment to maintaining open communication and meeting the needs of its customers.
Tesla has already shown its ability to make significant improvements through software updates over the air, which make it possible to improve existing features and add new ones without the need to visit a service center. These updates are a huge asset to the brand and could be used to address concerns raised by owners.
Suggestions from Tesla owners could also inspire new features and innovations, such as digital queuing for Superchargers or using the vehicle’s 4G data connection as a hotspot. By integrating these ideas into its future models, Tesla could continue to stand out as a leader in the electric vehicle sector.
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