Once you have accessed the page, you can start the debt collection check directly and work your way through the various questions. Answer these one by one to get a qualified statement about your case. For example, there are good reasons not to pay an invoice, such as:
- You never received the product
- the original claim was incorrect
- Purchase contract was revoked within 14 days
Depending on the result, you will also receive a suitable sample letter to download at the end of the check, which you can use to quickly contact the collection agency. Please check this text again so that it applies to your individual case.
You can defend yourself so effectively, especially in the case of unjustified claims, because sometimes there are also rip-off letters that are aimed at the gullibility of the recipient.
Note: The application can only help you if the claim is not older than three years and has not yet been brought to court. If you are already in the court dunning procedure and have received a dunning notice or even an enforcement notice, it is better to seek advice directly from the consumer advice center.