Windows 10 and 11: New security update glitch – this update fixes the problems


Microsoft’s April security update resulted in many disconnections. Microsoft has been working on a solution for some time. This is the status for Windows 10 and 11.

Once again a Windows security update is causing problems. A solution is being worked on. (Source: realinemedia/; andreync/; image montage: Netzwelt)

  • The April Windows security update caused connection problems for many PC users.
  • In the meantime, blocked VPN connections could only be prevented using an emergency solution.
  • Now Microsoft has fixed the problems with the May 14 update.

Update: With the May 14 update (KB5037771), Microsoft has fixed the connection problems on Windows 10 and Windows 11. Microsoft now recommends installing the latest security update for your PC.

Original message

If you use a VPN or similar services, you should stay away from the April security update for Windows 10 and Windows 11 for now. Many PC users have already complained about the update, and now Microsoft also admits that the installation is causing problems.

For many Windows users, the update (KB5036893) is causing significant VPN connection problems. In the worst case scenario, you will no longer be able to use your VPN client at all. The same can happen if you install the April 2024 preview update. Microsoft says it is working on the problem. There will be an update in the next version release.

Windows Update: Emergency solutions only help temporarily

If you are an avid VPN user who regularly uses it to stream content from abroad or hides your IP address while surfing the Internet, you may not want to install the update at first.

If you have already run it, you can uninstall it via the Windows settings and the update history there so that your VPN service works properly again. The problem: Without the update, your system is less protected and may have one or two security holes.

Alternatively, Microsoft advises everyone who has installed the update to either use the Windows Help app (private users) or the Microsoft Support for Business portal (companies). But even these options only help temporarily.

Problem with security update is not an isolated case

It is not the first time that Microsoft has had to admit problems as a result of a security update. For example, the October update from last year led to a number of crashes and error messages for Windows users. At the same time, Microsoft continues to struggle with the fact that many PC owners still prefer Windows 10 instead of Windows 11.

At the same time, Microsoft is also doing a lot to make Windows 11 more attractive for PC users. Among other things, the company is testing a new “companion” function for Windows 11.

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