A recent update of Windows 11 prevents Trend Micro enterprise security software from working properly.
The company warned its users that performing the optional update prevents them from taking advantage of advanced features like ransomware protection.
An update incompatible with Trend Micro products
Microsoft recently released an optional update for Windows 11, KB5014019, which while it fixes many bugs, also introduced one. Indeed, the company Trend Micro, specializing in security software such as antivirus, announced on its site that this update had a compatibility problem with one of the components of its protections.
“Trend Micro is aware of a potential issue where customers applying Microsoft Windows 11 or Windows 2022 Optional Patches (KB5014019) and restarting their PCs may find that the Trend Micro UMH driver stops working “, can we read in the newsletter of the company. The component in question, UMH (User Mode Hooking), is used in many of Trend Micro’s software to operate advanced features, such as ransomware protection.
An optional fix, but not for long
The good news is that the patch is currently optional, and only users who have actively decided to install it are affected. Trend Micro advises them to temporarily uninstall the patch or contact the company to obtain a debug module for UMH. The bad news is that this fix will be part of Patch Tuesday scheduled for June 14th. The firm says it is working as quickly as possible to correct the problem before installing the patch becomes mandatory.
If you are not affected by this bug, you can now obtain this optional update by downloading it manually from Windows Update. Among other things, this patch fixes crashing issues experienced by some users when trying to use applications that use Direct3D 9 as well as several performance issues that could make file copying slow or system startup slow. You can find details of all the bugs fixed and improvements made by this patch for Windows 11 on the Microsoft site.
To download
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- Graphical redesign of the successful interface
- Improved Snap
- Effective anchor groups
To be completely honest, Windows 11 seems to us to be a good evolution of Windows 10. Beyond the very marketing aspect linked to the surprise effect (Windows 10 was presented as the last of the last, remember) and to the mainly graphical redesign of the interface, the update brings a bit of clarity and modernity that are welcome after six years spent with an OS designed to reconcile Microsoft and its audience. We also like the discreet details that make it more functional, such as the improved snap and anchor groups, or even the refined management of virtual desktops. Finally, we are really convinced by the redesign of the Microsoft Store. By agreeing to return to the exclusivity reserved for UWPs, Microsoft is effectively hitting where it is not expected and finally compels itself to catch up on Apple and Google.
To be completely honest, Windows 11 seems to us to be a good evolution of Windows 10. Beyond the very marketing aspect linked to the surprise effect (Windows 10 was presented as the last of the last, remember) and to the mainly graphical redesign of the interface, the update brings a bit of clarity and modernity that are welcome after six years spent with an OS designed to reconcile Microsoft and its audience. We also like the discreet details that make it more functional, such as the improved snap and anchor groups, or even the refined management of virtual desktops. Finally, we are really convinced by the redesign of the Microsoft Store. By agreeing to return to the exclusivity reserved for UWPs, Microsoft is effectively hitting where it is not expected and finally compels itself to catch up on Apple and Google.
On the same subject :
On Windows 11, your account manager will get a makeover
Source : Neowin
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