Windows 11 Update Causes Issues with File Explorer Functionality

Windows 11 Update Causes Issues with File Explorer Functionality

Microsoft faces significant challenges with the Windows 11 2024 update, as each patch intended to fix issues seems to create new ones. The February Patch KB5051987 aimed to address various bugs and security vulnerabilities but resulted in problems with File Explorer and installation errors. Users reported unresponsiveness, installation stalls, and performance issues, with some experiencing reduced battery life. As Windows 10 support nears its end, enhancing Windows 11’s stability has become increasingly critical.

Challenges with Windows 11 2024 Update

Microsoft is encountering significant hurdles with the latest version of Windows 11 set for 2024. Each update intended to resolve existing glitches seems to inadvertently introduce new ones. This trend has been highlighted with the February Patch Tuesday, where users have voiced concerns over various issues, specifically with File Explorer, installation errors, and more.

February Patch Details

Released as an automatic update on February 11, KB5051987 aims to provide enhancements and rectify numerous bugs, both longstanding and newly identified. Notable fixes in this update include improvements to digital audio converters, USB audio drivers, USB cameras, and access keys. Additionally, several critical security vulnerabilities were addressed.

However, the update also brings its share of complications. Many users have reported that File Explorer has become problematic post-update. In certain instances, it becomes unresponsive when attempting to access folders like Desktop, Documents, or Pictures. In other cases, users find that File Explorer fails to open via desktop shortcuts or Windows search, and clicking on folder arrows in the sidebar yields no results.

Despite the explorer.exe program appearing in Task Manager, indicating that File Explorer is operational, users suspect conflicts with third-party applications. Nevertheless, reports indicate that these issues arise even on unmodified systems.

Installation and Performance Issues

Alongside the File Explorer troubles, several users are experiencing difficulties during the update installation itself. Some installations halt at 96%, resulting in error messages that indicate a problem occurred. Others encounter messages stating that KB5051987 cannot be installed due to missing or corrupted update files. Additionally, users with MSI-based systems have reported that the update stalls at 0% for extended periods.

To mitigate installation challenges, users are advised to clear the SoftwareDistribution folder located at C:\Windows. Alternatively, they may opt to wait several hours or even overnight to see if the installation progresses independently.

Other reported issues include erratic cursor movements, unresponsive cameras, and problems with .NET applications in the Windows sandbox. One user mentioned that after the update, their laptop’s battery life plummeted from six hours to just 2.5 hours. Another noted that clipboard history failed to copy items from Microsoft Word.

While I personally applied the February patch without experiencing these specific issues, I did notice that the Windows desktop takes significantly longer to load after logging in. Additionally, I encountered odd glitches that resolved after restarting, such as the occasional failure of the context menu to appear upon right-clicking in File Explorer.

Every annual Windows update can be prone to bugs, particularly when rolled out to a vast user base. However, the Windows 11 24H2 version appears to be presenting more challenges than usual. Since its official release in October, the 2024 update has led to a variety of unresolved issues. With the deadline for Windows 10 support approaching in October 2025, it is crucial for Microsoft to enhance the stability and reliability of Windows 11.