The robots in the Witbox range and their integrated Remote Eye Controller (REC) software will allow the operator to access all of their video services remotely and in real time.
Paris, June 27, 2024 – 6:00 p.m. – Witbe (Euronext Growth – FR0013143872 – ALWIT)
, the leader in Quality of User Experience (QoE) monitoring of video services, announces that Paul Bunyan Communications, providers of all-fiber rural networks in the United States, is now using Witbe proactive monitoring technology to remotely monitor the channels operating on its “Paul Bunyan TV” (PBTV) set-top boxes. Thanks to the monitoring data collected by Witbe, Paul Bunyan Communications is now able to offer an exceptional quality of user experience to its customers in several states in the United States.
”
After discussing with the Witbe teams, their expertise and the quality of their technology convinced us that there was no equivalent offer to meet our needs.
“, said
Grant Hicok, Lead Video System Engineer at Paul Bunyan Communications
. ”
We attach great importance to choosing partners who understand our challenges and have a perfect command of the implementation of their products in our IT architecture. Witbe has perfectly met these criteria.
”
Witbe’s proactive monitoring technology tests and monitors video content and services delivered to real devices (set-top boxes, smart TVs, smartphones, etc.) connected to a Witbox, in order to measure the quality of the user experience and identify video issues. The Witbox range of intelligent robots evaluate the image and sound quality of the video service as a human would. Whenever the quality of the service decreases or is interrupted, Paul Bunyan Communications’ monitoring teams receive immediate alerts that help them resolve the errors, often before customers even notice. Witbox monitoring data is compiled in Smartgate, the KPI analysis portal (
Key Performance Indicators
) from Witbe, where Paul Bunyan Communications teams can analyze results across devices, regions, and different software versions.
Paul Bunyan Communications uses Witbe’s Remote Eye Controller (REC) software on a daily basis to remotely access and control any test device plugged into a Witbox. Thanks to REC, supervisory teams can collaborate and monitor PBTV set-top boxes in all regions where they operate, wherever they are located, creating a NOC (
Network Operations Center
– Virtual Network Operations Center accessible at any time.
”
Our proactive monitoring technology was designed to allow operators, broadcasters and video service providers to connect to their video services in all circumstances, 24/7
“, said
Mathieu Planche, Deputy Managing Director of Witbe
. ”
Witbe products have been designed to be simple to deploy and operate for global operators, but also for local players. It is a testament to its effectiveness and reliability that a leading company like Paul Bunyan Communications relies on our technology. This also illustrates our commitment to providing innovative solutions that meet industry needs and standards.
For more information on Witbe technology, the software suite and the entire Witbox range on
www.witbe.net
.
About Witbe
Leader in the monitoring and automated testing market for video services, Witbe offers a unique approach to monitoring the quality of experience delivered to users of any type of video service (live, replay, etc.), regardless of the type. device used (PC, smartphone, STB, SmartTV, etc.) and across all types of networks (fiber, 5G, OTT, etc.).
Established internationally, the group now has more than 300 clients in 50 different countries. Telecom operators, broadcasters and content providers all trust Witbe robots to verify the quality of experience of their video services.
In 2022, thanks to its new range of Witbox robots and a new version of the Remote Eye Controller software, Witbe has made its technologies accessible to as many people as possible, through any web browser.
Subsequently, the development of algorithms, the insertion of artificial intelligence and the implementation of
templates
in the Workbench software allows test script teams to work 10 times faster and sometimes even not have to update tests even in the event of UI changes. Simplifying technology to facilitate use and increase productivity and collaboration between teams were the watchwords for 2023. The arrival of Ad Monitoring completes Witbe’s offering in 2024, accompanied by numerous advancements aimed at giving more independence to users of Witbe technologies.
Witbe is listed on the Euronext Growth market in Paris (ISIN: FR0013143872 – Ticker: ALWIT) and has offices around the world, including Paris, New York, San Francisco, Denver, Montreal, London, Lisbon and Singapore.
More information on www.witbe.net
Marie-Véronique Lacaze – Chairman and CEO | Mathieu Omnes – Investors | Amaury Dugast – Press |
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