Online toxicity is always a hot topic for multiplayer gamers. Many players are indeed still victims of insults, intimidation or even harassment. And on the side of the culprits, some sometimes do not realize the nature or the seriousness of their acts, and that is why Xbox decided to be more transparent from now on via a new warning system associated with a player record.
Specifically, today every law enforcement action reported and addressed will result in a warning. If you receive two in a day or four in a 6 month period, you will be suspended from online games, groups and text chat for 7 days. And if you repeat and accumulate at least eight over a period of up to 6 months, you will be suspended for one year. If you don’t want to be deprived of social and multiplayer features, you’re going to have to be careful, but at least you’ll now know exactly where you are in your gaps via the player file and can always appeal if you estimate a misjudged blame.
Xbox states that it has implemented this measure because it has found that among the less than 1% of players who received a temporary suspension in 2022, only 1/3 had reoffended, and therefore that part of the community learned from its mistakes. Now let’s hope that the others don’t play around with the limits of the system to be just a little toxic every now and then while avoiding banishment…
We are constantly improving our security measures and implementing more systems and tools that allow players to respectfully interact with each other – because everyone deserves a place to be comfortably themselves online, without harassment or intimidation. One of the most common questions we get from players through comments, posts, and calls is how repeated enforcement actions affect their gameplay, how does it escalate, what does it escalate to and how they know when their account is back in good standing. To remedy this, we are implementing a new warning system.
The new system attaches blame to every law enforcement action, varying in severity depending on the inappropriate activity. Each player will now have a view of their enforcement history, including warnings and the overall impact they have on their player record. This revised system allows players to better understand the severity of rule enforcement and the cumulative effect of multiple enforcements. System transparency is all about giving players a clear idea of how their behavior is impacting their experience. Our content moderation efforts do not change due to the new policy warning system.
As always, when a player believes they have witnessed a violation of the Xbox Community Standards, we encourage them to report it. All reports are evaluated, there are no automated enforcement actions based solely on the fact that a report has been made. No volume of inaccurate reporting results in enforcement. Only reports that have been reviewed by the Xbox Security Team and found to be accurate result in an enforcement.
With the new system, enforcement will also include warnings based on the seriousness of their actions. The system is similar to demerit warnings used in driving license systems in many countries. For example, a player who receives two warnings will be suspended from the platform for one day, while a player who receives four warnings will be suspended for seven days. Players have a total of eight warnings and, once reached, will be suspended from Xbox social features such as messaging, party and group chat, multiplayer and others for one year from the date of enforcement. All warnings received remain on a player’s file for six months. Players today will all start with a blank slate, or zero moves. All previous enforcement actions, such as suspensions, have yet to be taken, and new enforcement actions starting today will result in warnings.
With these changes, Xbox is shifting law enforcement to focus on protecting players. This is why even suspended accounts remain functional for single player experiences and players do not lose access to purchased content. However, for the most serious violations, including illegal activity, Xbox retains the ability to permanently suspend all account functionality, including access to purchases.
In 2022, less than 1% of all players received a temporary suspension, and only 1/3 of them received a second. Our data shows us that gamers typically stop inappropriate behavior after an app, quickly learning what’s acceptable and what’s not based on Xbox Community Standards and how to better engage on our platform. The warning system is designed to allow players to engage positively and appropriately on Xbox and with the community. We will share data and updates in our semi-annual Transparency Report.
Below is a visual of what players will see in their app history:
As before, players will still have the option to appeal admissible enforcement measures. If applicable, if an application is cancelled, the corresponding warning will be suppressed. For more information, see the FAQs on Xbox Support.
You can join the community by getting an Xbox Series S from €284.89 on Amazon.co.uk.
Read also: Xbox UPDATE: The Home Screen gets a makeover
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