Banks: ING ends its adventure in online banking in France





Photo credit © Reuters

(Boursier.com) – One player less in online retail banking in France. Present since 2000 in this market segment, ING will withdraw from this activity. This decision is the conclusion of a strategic review carried out since June 2021.

ING employees in France were informed today of the conclusion of the strategic review. An agreement was signed with the representative trade unions on the accompanying measures for an Employment Protection Plan (PSE) concerning around 460 job cuts. The PSE is submitted to the Regional and Interdepartmental Directorate for the Economy, Employment, Labor and Solidarity (DRIEETS) for validation.

ING is currently examining with third parties the possibility of concluding an agreement concerning its customer portfolio. As discussions are ongoing, no further information can be given on this subject at the moment. Customers continue to benefit from the usual online banking services.

As an online bank, the Dutch company has around 1 million customers in France, offering checking accounts, mortgages, consumer loans and investment products.

ING’s corporate and investment bank (Wholesale Banking), on the other hand, maintains its activities in France with the aim of consolidating its position in the market and its positioning as a benchmark bank in sustainable finance.


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