If you have a Sky subscription, you should definitely check your last statement now. Due to an error, the pay-TV broadcaster has apparently deducted too much money from many of you.
“I recently bought Avatar 2 in the Sky Store, purchase option Stream+ Blu Ray. My current statement now says: 4 store purchases totaling 79.96 euros,” complains Mathias72 in the Sky forum. He is not an isolated case. In the “Error in the Sky Store order billing” thread, corresponding complaints are increasing. In some cases, Sky is said to have billed orders up to eight times.
A moderator has now confirmed in the Sky forum that it was an error on the part of the provider, which is now being fixed. Anyone affected should be notified by email. According to his information, Sky will offset the outstanding credit against the July fees.
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According to Bild.de, however, the offsetting should only take place if the credit is less than 30 euros. The pay-TV broadcaster intends to reimburse higher amounts by the end of June, the daily newspaper reports in its online edition. A system error is to blame for the debit chaos, but this only affects Sky Store orders.
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