It takes much longer if you have to enter a PIN. The payment process then takes around 18 seconds. Inserting the card into the reader or paying with cash takes an average of 19 seconds.
Another finding of the study is that cash becomes less attractive as the number of items increases. For fewer than ten products, 62 percent of customers pay in cash. With more than 20 parts, it is only 32 percent. The proportion of card payments increases accordingly